Urban logistics
Unattended delivery
Livraison sans présence du destinataire
Unattended delivery is a delivery completed without the recipient being physically present at handover, using an agreed secure arrangement. It can separate receiving time from delivery time, while building access, custody, security, noise, and handling procedures determine whether the arrangement is appropriate for the goods and destination.
Understanding the term
Unattended receiving does not remove the need for legal curb access. The vehicle still needs a suitable stop and a safe transfer path during the agreed delivery period.
Assess the complete goods movement, including replenishment, stopping, handling, receiving, and any additional collection or return trip. Engage operators and recipients with different shipment patterns rather than relying on one fleet’s experience. Record the street-space, building, workforce, and timing constraints that shape feasibility. Compare a proposed arrangement with an explicit baseline and examine neighboring streets, since a local improvement can shift loading pressure or handling effort elsewhere in the delivery chain.